Commercial General Liability Claims Checklist

When a liability incident occurs, there are steps you can take to minimize the impact on your time and your business.

If an incident* occurs:

  • Record the names of any witnesses and/or other involved parties; include addresses and phone numbers.
  • Identify any visible hazards or debris in the area.
  • Record the identity of any investigative authorities (i.e.: OSHA).
  • In the event of a slip and fall, take note of the shoes or clothing worn by the person who fell.
  • Retain any items related to the cause of injury or damage.
  • Contact your insurance agent to report any potential claim that may exist.
* Incident may include slips and trips, injuries and product damages.